DP11.2 - Essential
Statistical Techniques for Quality Improvement (for Service Industries)Back to [CPTTM Homepage] [Quality Management Homepage] [Quality Club Homepage] [in Chinese]
DP11.2 - Essential
Statistical Techniques for Quality Improvement (for Service Industries)OBJECTIVE |
The workshop
uses simple language to elaborate the significance of statistical concepts that are
essential for management. The focus of the workshop is how to apply statistical techniques
in day-to-day management. |
CONTENT |
Essential
Statistical Concepts for Management; Practical Statistical Techniques, including Histogram, Scatter Diagram Control Charts, Charts & Graphs, Process Capability, etc. Note: |
| DESIGNED FOR | Supervisors,
managers and other personnel involved in quality improvement activities (from both service
and industrial sectors) |
PRE-REQUISITES |
-- |
CLASS SIZE |
20 Seats |
INSTRUCTOR |
Mr. Herrick Lau, ISO9000 Registered Lead Auditor, Member of
“American Society for Quality(ASQ)” and American “Society for Automotive
Engineers(SAE)”, Principal Consultant and Director of a Consultancy Firm based in
Hong Kong. Deep auditing and consulting experience, have conducted more than 150 third
party audits, have assisted company of different sizes in passing the ISO9000 and QS9000
Quality System Audit. |
LANGUAGE |
Cantonese;
handouts in Chinese with English terminology |
| DURATION | 13 hours
(2 sessions) |
CLASS SCHEDULE |
1) First Class 2) Second Class |
| EXAM SCHEDULE | --- |
FEES |
MOP380.00 |
| VENUE | Macau
Productivity & Technology Transfer Center II Rua Comandante Mata Oliveira Ed. Associacao Ind., 3 andar Tel. No.: 309177 Fax. No.: 373085 |
| ENROLLMENT/ ENQUIRY |
Submit
a completed application form (can download here - in Word
or Zip format), together with course fees, address in
Portuguese (can bring along your bill statement from CEM, CTM or SAAM), and a photocopy of
B.I.R. (or other identification document) to one of the following training centers: HEAD OFFICE CENTER - I Rua Comandante Mata Oliveira, Ed. Associacao Ind., 3 andar Tel: 309177 Fax: 373085 |
Updated on 2000/10/27.
