Moderator:
Mr. Kong Siew Huat,
Director for Professional Development, Quality Club

Speakers: 
Mr. Nelson Wong, Head of Credit Card Department, Luso Banking International Ltd.

Mr. Mou Hong On, Head of Quality Department, Perfekta Toys Ltd.

Mr. Wong Tim Fok, Sales Manager, Chong Ou Spinning, Weaving & Dyeing Co. Ltd.

Discussion among participants...