To deepen our members' understanding of how quality management is being implemented in Macau, and provide an opportunity to share the experience of those involved. 
    

MCS - Macau Catering Services Co. attained the ISO 9001 quality system certificate during the end of 1999; some time before, MCS had already been awarded the HACCP (Hazard Analysis and Critical Control Point) certification, a standard relating to food safety, by the Macau Department of Health Services. Such efforts indicated MCS's commitment to providing quality service to her clients.  On the other hand, Y & T Facilities Management (Macau) is the enterprise responsible for providing maintenance services for the mechanical & electrical facilities at the Macau International Airport - it also achieved ISO 9002 certification during the beginning of this year.
   

• Lunch at Hotel China Macau (tentative)
• Visit MCS – Macau Catering Services Co.
• Visit Y & T Facilities Management (Macau).
   

CPTTM Centre I - Rua dos Pescadores, Ed. Ind. Ocean, Fase II, 10 andar

CPTTM Centre II - Rua Com. Mata Oliveira, Ed. Associacao Ind., 3 andar
     

1:20pm – 2:30pm

Lunch at Sea View Canton Restaurant, Hotel China Macau, 9^th Floor
  

2:30pm – 3:00pm

Visit MCS – Macau Catering Services Co.
  

3:00pm – 3:30pm

Presentation by MCS - Experience of achieving ISO9000 system and HACCP (Hazard Analysis Critical Control Point) Certification
  

3:30pm – 3:45pm

Q & A

3:50pm – 4:45pm

Presentation and Exchange Session with Y & T Facilities Management (Macau) Ltd. - How to establish and maintain the ISO 9000 system

4:45pm

End of Program