DP11.3 - Mistake-Proofing
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DP11.3 - Mistake-Proofing
(for Service Industries)OBJECTIVE |
A lot of
failures came from human error or mistakes, therefore, how to prevent failure is becoming
increasingly important in our working environment. This workshop will introduce the
participants to the Mistake Proofing concept and the Failure Mode and Effect Analysis
(FMEA) techniques. |
CONTENT |
How to Prevent
Potential Defects, Failures & Accidents from Happening; The Concept of “Zero QC” and Integration of “Mistake-Proofing” (Poka-Yoke) Devices in Work Processes; Applying “Failure Mode and Effect Analysis” (FMEA) Techniques to Discover Potential Failure, Assessing Potential Risks and Triggering Actions to Minimize Such Risks. |
| DESIGNED FOR | Supervisors,
managers and other personnel involved in quality improvement activities (from both service
and industrial sectors) |
PRE-REQUISITES |
-- |
CLASS SIZE |
20 Seats |
INSTRUCTOR |
Mr. Herrick Lau, ISO9000 Registered Lead Auditor, Member of
“American Society for Quality(ASQ)” and American “Society for Automotive
Engineers(SAE)”, Principal Consultant and Director of a Consultancy Firm based in
Hong Kong. Deep auditing and consulting experience, have conducted more than 150 third
party audits, have assisted company of different sizes in passing the ISO9000 and QS9000
Quality System Audit. |
LANGUAGE |
Cantonese;
handouts in Chinese with English terminology |
| DURATION | 13 hours
(2 sessions) |
CLASS SCHEDULE |
1) First Class 2) Second Class |
| EXAM SCHEDULE | --- |
FEES |
MOP380.00 |
| VENUE | Macau
Productivity & Technology Transfer Center II Rua Comandante Mata Oliveira Ed. Associacao Ind., 3 andar Tel. No.: 309177 Fax. No.: 373085 |
| ENROLLMENT/ ENQUIRY |
Submit
a completed application form (can download here - in Word
or Zip format), together with course fees, address in
Portuguese (can bring along your bill statement from CEM, CTM or SAAM), and a photocopy of
B.I.R. (or other identification document) to one of the following training centers: HEAD OFFICE CENTER - I Rua Comandante Mata Oliveira, Ed. Associacao Ind., 3 andar Tel: 309177 Fax: 373085 |
Updated on 2000/10/27.
