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Use of
Statistics in Quality
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Overview of Manager's Tools for
Continuous Improvement A collection of how-to-use tools for analysis, idea generation, teamworking, data collection and measurement.
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What is Mind-Mapping? Learn about this tool for idea generation and organization. Download MindMan Personal to try it out.
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What is Poka-Yoke? Learn about the concept of mistake-proofing, zero defect and failsafing.
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<Simply Better!> by the US
Department of Labor A series of continuous improvement workbooks, covering self-assessment, customer input-satisfaction-feedback, customer focus group, service quality improvement and performance measurement.
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Updated on 2010/05/10