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SY01135_.jpg (10973 bytes)    Quality WebSelect - Quality Management Tools


Use of Statistics in Quality

 

Overview of Manager's Tools for Continuous Improvement
A collection of how-to-use tools for analysis, idea generation, teamworking, data collection and measurement.

 

What is Mind-Mapping?
Learn about this tool for idea generation and organization.  Download MindMan Personal to try it out.

 

What is Poka-Yoke?
Learn about the concept of  mistake-proofing, zero defect and failsafing.

 

<Simply Better!> by the US Department of Labor
A series of continuous improvement workbooks, covering self-assessment, customer input-satisfaction-feedback, customer focus group, service quality improvement and performance measurement.

 


Updated on 2010/05/10