Quality Management Seminar

CODE	SEM03-04-2005-QA
CONTENT	How to demonstrate your compliance to service commitments? The Importance of Establishing Service Standard Scope of the Service Standard Needs for Third Party certification QualiCert Service Certification Process Experience Sharing Question & Answer
DESIGNED FOR	Managerial personnel interested to know more about how to provide excellent service in the hotel industry
SPEAKERS	Representative of SGS Hong Kong Ltd.
ORGANIZED BY	Macau Productivity & Technology Transfer Center – Quality Management Committee
NO. OF SEATS	30 Delegates
LANGUAGE	Cantonese
DATE	April 26, 2005 (Tuesday)
TIME	15:00 – 17:30
FEES	Free of Charge
VENUE	Macau Productivity & Technology Transfer Center - Head Office Auditorium Rua de Xangai 175, Edf. ACM, 7 andar
ENQUIRY	Head Office Rua de Xangai 175, Edf. ACM, 7 andar Tel: 781313 Fax: 788233 House of Apparel Technology Rua dos Pescadores, Ed. Ind. Ocean, Fase II, 10 andar Tel: 8980701 Fax: 312079 CyberLab Rua Comandante Mata Oliveira, Ed. Associacao Ind., 3 andar Tel: 8980601 Fax: 373085

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Updated on 2005/04/14.