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SY01135_.jpg (10973 bytes)   Quality Management Seminars & Presentations


Year 2010

Dates Title
Jul 30

Green Printing – Trends on International Management Systems

Speaker:

Mr. Tony Yip, Business Development Executive of British Standards Institution (HK)

Apr 27 Seminar - "New Trends on Integrated Management System for Construction Industry"

Speaker:

Representatives from

  • CPTTM Quality Management Department

  • SGS Hong Kong Ltd.

  • Top Builders Group Ltd.

 


Year 2009

Dates Title
Dec 11 Seminar on "Energy Management and Greenhouse Gas Verification Using ISO 14064"

Speaker:

Representatives from

  • Business Environment Council

  • SGS Hong Kong Ltd.

  • Dafoo Facilities Management company Ltd.

  • Melco Crown Entertainment

Sep 23 Seminar on "Experience-sharing in Implementing ISO 22000 Food Safety Management in Macau"

Speaker:

Representatives from SGS HK Ltd., CPTTM Quality Department, Escola Católica Estrela do Mar & SIM Cafe.

 

Aug 25 Seminar on "Business Continuity Management Practice under Global Risk"

Speaker:

Mr. Steve Chan, Head of Training Business of BSI / IRCA Lead Auditor

 

Feb 25 Seminar on "Energy Management for Buildings"

Speaker:

Ir. Tony W.L. Ho, MSc (Energy Management)

CEM(Certified Energy Manager), MHKIE

SZ Expertise Federation of Energy Conservation

Business Development Manager, Energy Services, SGS Hong Kong Ltd.

 

 


Year 2008

Dates Title
April 25

Seminar on "Assuring Your Customers with a 360º Food Safety Management System"

 

Speaker:

Representative from Macao SAR Health Bureau;  Mr. Howie Ng, IRCA registered trainer and lead auditor on ISO 22000 Food Safety Management System

 

Dates Title
February 1

Seminar on “Constraint Management (TOC)” – A Breakthrough Paradigm & Approach for Management

 

Speaker:

Mr Herrick Lau, TOC Application Expert, directly trained by Goldratt School; certified by TOCICO in Operations & Logistics

 

 


Year 2007

Dates Title
December 7

Seminar on OHSAS 18001:2007 Occupational Health and Safety Management System

Speaker:

Mr Andy Chow, Auditor of Hong Kong Quality Assurance Agency (HKQAA)

 


Year 2006

Dates Title
November 25

<Introduction to EnviroKids Program>

Speaker:

Representatives of "EnviroKids Program"
 

August 18

<Experience-sharing in World Heritage Preservation through ISO 14000>

Speaker:

Representatives from China Quality Certification Centre & Er Mei Shan Management Committee
 

April 11

Managing Your Projects with “PRINCE2™”

Speaker:

Ms Rose Chu

  • International project management trainer & mentor;

  • Approved PRINCE2™ Trainer (P2T/308) accredited in United Kingdom;

PRINCE2™ is a trademark of the Office of Government Commerce. The speaker for this presentation is the Managing Director of Scoll Methods Hong Kong, and Scoll Methods is an accredited training organization for PRINCE2™.

 

April 6 Human Engineering Technology - To Better Understand Your Employees

Speaker:

Ms Gloria Leung, certified trainer of Neuro Linguistic Programming (NLP) & Hypnosis, has a lot of experiences in training. She is the principle trainer of a training and consultancy company in Hong Kong.

 

 


Year 2005

Dates Title
November 25 ISO 10002:2004 – Effectively Managing your Customers' Complaints

Speakers:

Mr. Aldous Au, representative of RABQSA International (Registrar Accreditation Board (RAB) Quality Society of Australia(QSA))

 

November 24

Getting the Food Right –Global Food Safety Management System

Speakers:

Mr. Simon Leung,Hong Kong Quality Assurance Agency

 

October 21 ISO/IEC 17025:2005 – Be prepared for the new Standard

Speakers:

Lead Auditors from China's National Accreditation Committee for Laboratories

 

September 30

Seminar on ”A Winning Approach to Managing Your Service Quality”

Speakers:

Mr. Herrick Lau, the Principal Consultant and Director of NHK Consultants; has undertaken audit and consultancy jobs for 300 companies in different industries; has provided management consultancy service to local Government departments and enterprises in the areas of process improvement, international management system certification and performance enhancement.

 

July 01 Franchising – The Leveraging Tool for Building Your Own Business Empire Seminar

Building a Hassle-free Startup through Franchising Seminar

Speakers:

Ms. Dorothy Tsui has profound experience in developing, managing and analyzing diverse franchise concepts of renowned brands from the perspectives of both franchisor and franchisee. Specializing in multi-brand retail restaurant franchising, Ms. Tsui has wide exposure in different markets particularly in Hong Kong, China and South East Asian regions.

 

June 24

Briefing on  Applying 5S to Schools

Speakers:

Representative of Hong Kong Quality Assurance Agency.

 

April 26

A New Concept of Promoting Service Quality in the Hotel Industry

 

Speakers:

Representative of SGS Hong Kong Ltd.

 

Jan 29 How Export Credit Insurance Helps Exporters Minimise Credit Risks


Speakers:
Hong Kong Export Credit Insurance Corporation Business Division Assistant General Manager

-  Ms Amy Wai
   

 


 Year 2004

Dates Title
Nov 13 Briefing on Offshore Business in Macau

Speakers:
HMV & Associates – Certified Public Accountants
  • Ms. Louisa Ho Mei Va, Partner

  • Mr. Alan Cheng Ho Hong, Manager

Seng Heng Bank Limited

  • Mr. Tommy Chow, Manager
       

Oct 16 Knowing More About The Risks of An Import & Export Business

Speaker:
Mr. Ho Yuen Cheong, Professional Trainer with extensive working experience in the banking and financial sector in Hong Kong (namely in the credit & marketing department of PRC bank and Japanese bank, as well as Hong Kong Export Credit Insurance Corporation). Mr. Ho was also once a Senior Associate of a CPA firm in Hong Kong.
    

Oct 8  ISO14001:2004 – Be Prepared for the New Standard

Speaker:
Mr. Howie Ng, Director of i-Vac Certification Ltd.
   
Sep 22 Experience Sharing Seminar on Implementation on ISO 14001 & OHSAS 18001 in Construction & Facilities Management

Speakers:
Mr. Fredric Leung, Senior Manager – Assessment & Certification, Hong Kong Quality Assurance Agency (HKQAA)

Mr. K.M. So, Director – Facility Management, Urban Group (responsible for projects in technical and facility management, quality and safety management and IT systems)
       

Jun 30

Increasing Profitability and Customer Satisfaction through the Contact Centre

Speakers:
Veteran Practitioners from the United Kingdom, Singapore and Hong Kong
   

Jun 21 Briefing on ISTO (International Standardized Testing Organization) Test of Standards Understanding - conducted in Cantonese

Speaker:
Mr Howie Ng, Director of  i-Vac Certification, former Director of ISTO (Asia-Pacific), expert on ISO 9000 and ISO 14000 certification
 
   
May 25

Briefing on ISO Guide 72-2001 Guidelines for the Justification and Development of Management System Standards & ISO 19011:2002─Guidelines for Quality/Environmental Management Systems Auditing  (conducted in Cantonese)
 
Download Registration Form Here!
  
 

Apr 29

Briefing on “3C – China Compulsory Certification”
 
Speaker
(s):
Representatives from China Quality Certification Centre - Zhuhai Audit Centre

Related information:
Relationship between "3C - China Compulsory Product Certification & CEPA (article in Chinese)
         

 


Year 2003

Dates Title
Dec 7 Business for Foreign Investment Enterprises (FIEs) in China

Organized by:   China Foreign Investment Enterprises Marketing Centre (CFMC)
Supported by:   Macau Productivity And Technology Transfer Center (CPTTM)
  

Nov 13

 "Getting to Know IMS - The Integrated Management System"

Speakers:
Mr Nelson Law, Management Consultant
Representative from
BVQi - Bureau Veritas Quality International
       

Oct 29

"Getting the Food Right"  – Food Hygiene & Safety Management System

Speaker:
Food Certification Officer from SGS Hong Kong Ltd.
  

Oct 11

Executive Briefing on Crisis and Risk Management

Speakers:
Mr Danny Sham - Vice President of The Institute of Crisis and Risk Management
     

Jul 4

The Significance of Quality Management System (QMS) in Public Sector Management  

Speaker:
Mr Herrick Lau, Management Consultant
  

Apr 4 A Modern Management Tool: Coaching as a Method

Speaker:
Mr. Thomas Ng, Professional Trainer
   

Jan 25

Application of ISO 9001:2000 in Healthcare Industry
 
Speaker:
Mr. Yu-Hang LAI, Billy, Senior Auditor, SGS Hong Kong Ltd.
  

 


Year 2002 

Dates Title
Dec 14 Seminar on "Green Business Opportunities: Global Trends & Developments"

Speaker:
Professor Ho Kin-chung, Professor and Programme Leader of the Environmental Studies Programme of the Open University of Hong Kong
 

Sep 24 Seminar on ""Macao Environmental & Labour and Employment Affairs Legislation"

Speakers:
Representatives from Environmental Protection Committee & Labour and Employment Affairs Bureau of the Government of Macao SAR
 

Jul 3 Seminar on "Application of ISO9001:2000 in Public Sector"

Speaker:
Mr. Fredric Leung,
Senior Manager, Assessment & Certification, Hong Kong Quality Assurance Agency (HKQAA)

     

Jun 14 Seminar on "Development of Quality System Certification in China"

Speaker:
Mr. Ru Chi Feng, CNAB Registered National Leader Auditor
Vice Director of the Zhuhai Audit Centre of China
Quality Certification Centre (CQC)
  

May 3 Applying Process Approach to ISO9000:2000 Quality Management  System

Speaker:
Dr. Nigel Croft,
Task Group Leader within ISO/TC176/SC2/WG18
Chairman of the International Standardised Testing Organisation (ISTO)
  

Apr 18  Getting Ahead in Your Retail Career

Speaker:
1) Ms Pun S.W., Operations Manager of Sa Sa International Holdings Ltd.
2
)
Mr  Lin L.C., General Manager of Institute for Business Development Services (IBDS)
  

 


Year 2001 

Dates Title
Sep 7 BS 7799 Information Security Management Standard Awareness Briefing

Speaker:
Ms. Camille Poon – Client Manager, BSI Pacific Limited

May 19 Seminar on Experience of Implementing ISO9002:1994 at MASC OGDEN Cargo Services & First Look into the Transition to Year 2000 Version

Speakers:
Mr. Bill Pat – Supervisor of Cargo Services, MASC OGDEN Aviation Services;
Mr. Nelson Law – Managing Director of N.Law and Associates Management Consultancy Ltd.
    

Apr  21 Seminar on "The Experience of Implementing ISO 9000 Quality Management System in Local Secondary School"

Speakers:
Mr. Poon Nai Chiu, Principal of Sheung Kung Hui Choi Kou School (Macau);
Mr. Chan Chi Kwan, Vice Principal of Sheung Kung Hui Choi Kou School (Macau);
Ms. Law Ka Wai, Officer of Hong Kong Sheung Kung Hui Diocesan Welfare Council.
     

Mar 17 Seminar on "Understanding ISO 9000 Version 2000 Requirements for Freight Forwarding Industry"

Speaker:
Mr. Samuel Wong – Assistant Quality Management System Manager of SGS International Certification Services
  


Year 2000 

Dates Title
Jul 21 Seminar on "What is SA 8000 Social Accountability Standard?"

Speaker:
Ms. Pauline Cheung - SA 8000 Project Manager, SGS International Certification Services. SGS International Certification Services is the first SA 8000 accredited certification body in the world.
  
Jun 24

Seminar on " Total Quality Management - The Way to Success" & The 3rd General Assembly

Speaker:
Mr Fan Cheuk Hung – Director and General Manager of the Winner of the "1999 Hong Kong Quality Award – Certificate of Merit"
 


Year 1999

Dates Title
Sep 17 Experience of Implementing ISO 14001 Environmental Management System in Macau
Speakers: 
Underwriters' Laboratories (UL) International Ltd., Lead Assessor
New Standard (Macau) Quality Accreditation Consultant Ltd., Principal Consultant
  
Aug 20 Quality Club Dinner Talk: Chinese Moon Cake & the Western Quality Management System - ISO 9001
Speaker:
St. Honore Cake Shop Limited, Production Manager
 
May 21
Quality Club Dinner Talk: ISO 9000 Quality Management Model for the Millenium
Speaker:
BSI Pacific Limited, Business Development Manager
 

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